Contact Us

Store Name: GetOrients.com
Company Name: SHOPVELY LIMITED
📧 Email: reply@getorients.com
📞 Phone: +852 59017110
🏢 Office Address: RM H11, 1/F, KAISER EST PHASE 2,
NO. 51 MAN YUE STREET, HUNG HOM, HONG KONG

📬 We’re Here When You Need Us

Got a question about your order, need help with a return, or just want to know more about a product? Our team is ready to assist you.

You can reach out to us via:

Email: We respond to all messages within 1–2 business days.
Phone: Available Monday to Friday, 9:00 AM to 6:00 PM (HKT).
Mailing Address: For returns or legal matters, please use our office address listed above.

🛠️ How Can We Help?

We’re happy to assist with:

Order updates or delivery tracking
Product questions or availability
Help with returns and refunds
Payment or checkout support
Business or wholesale inquiries

🔁 Need to Start a Return?

Before sending anything back, please contact us first. We’ll guide you through the return process and provide any necessary instructions to ensure it goes smoothly.