Privacy Policy

1. Introduction

At GetOrients.com, operated by SHOPVELY LIMITED, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

2. Information We Collect

We may collect the following types of data:

Personal Information: Name, email address, phone number, billing and shipping addresses
Payment Information: Processed securely via third-party gateways (we do not store your card or payment details)
Device & Technical Information: IP address, browser type, device ID, cookies, and location data
Order History: Products purchased, payment amounts, and communication records with customer service

3. How We Use Your Information

Your information is used to:

Process, fulfill, and deliver your orders
Provide customer support and respond to inquiries
Send order confirmations, shipping updates, and policy notices
Improve our website and user experience
Detect and prevent fraud or unauthorized activities

4. Sharing Your Information

We do not sell your personal data. However, we may share it with trusted third parties who help us operate our business, including:

Payment Processors (e.g., PayPal)
Logistics Partners for shipping and delivery
Analytics Providers (e.g., Google Analytics) to help us improve our site performance

All partners are required to comply with strict data protection standards and confidentiality agreements.

5. Data Retention

We retain your personal information only as long as necessary to:

Fulfill your orders
Comply with legal, tax, or regulatory obligations
Support customer service needs

You may request deletion of your data by contacting us (see Section 11).

6. Cookies

We use cookies to enhance your browsing experience and analyze site traffic. You can modify your browser settings to decline cookies, though this may affect site functionality.

7. Your Rights

Depending on your location, you may have rights including:

Accessing, correcting, or deleting your personal data
Withdrawing consent or opting out of marketing emails
Submitting a complaint to a data protection authority

To exercise these rights, please contact us at reply@getorients.com.

8. Security

We use industry-standard security measures, including SSL encryption and secure payment gateways, to protect your information. While we strive to ensure your data is safe, no method of transmission is 100% secure.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and recommend reviewing their individual privacy policies before sharing any data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Effective Date.” Continued use of our site implies acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please feel free to reach out:

SHOPVELY LIMITED
📧 Email: reply@getorients.com
📞 Phone: +852 59017110
🏢 Address: RM H11, 1/F, KAISER EST PHASE 2,
NO. 51 MAN YUE ST, HUNG HOM, HONG KONG